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Coaching and Mentoring in practice

An up-and-coming senior executive in a London-based financial services business, moving internally to a more senior role, wanted to build her confidence as a leader, manager and executive team member in this important career move.

Her CEO was keen to support her, and he offered to arrange for external support from a professional coach. He approached Amicus, so we met the executive to confirm what she hoped to achieve. We then arranged for her to receive coaching for an initial programme of six 90-minute sessions.

Process

The coaching programme worked well, with strong rapport between the executive and her coach, built on absolute confidentiality and trust. The planned coaching sessions ensured that the executive devoted specific time to thinking about her role, ways to improve personally and the direction of travel for her part of the business. She found that she could be more effective and more confident and enjoy her role more, knowing that she was doing the right things and had a sounding board for any awkward situations. They are now engaged in the second series of coaching sessions, and the CEO is looking to expand the programme gradually to others in his senior team.

Outcome

The CEO has built a solid relationship with the Amicus team and regularly seeks our advice as mentors, and critical friends, on developing strategy and dealing with risks and opportunities in his business. These engagements are very flexible and they vary from urgent phone calls to seminars that we facilitate with his senior team to helping them think through more weighty issues. Having good working knowledge of their business, the CEO and his senior people enables us to respond quickly and effectively to provide valued support.

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"The workshop has helped our team to understand the different team dynamics/personalities which in turn has enabled us to work together more effectively as a team."

Gavin Seager

Business Unit Director, Mace MEP Services Ltd

"It was a real example of dealing with a volatile, uncertain, complex and ambiguous scenario. Preparing our future leaders for the inevitable black swans that the world will throw at them during their career."

Brian Moone

Director, Mace Business School

"Amicus Limited offer years of collective experience, clients any company would give their right arm for and a track-record second-to-none at the very top of the business world."

Jamie Breese

Managing Director, Evo Ultra

"Their professionalism, responsiveness, and passion for leadership development are second to none."

Helier Smith

CEO, Jersey Water

"The sessions gave us an immensely valuable insight in how we work as individuals and as a collective. I have no hesitation in recommending Amicus as an outstanding provider in the leadership and strategic sphere."

Phil Horsley

Managing Director, Geomarine

"The session inspired and energised our audience and we would highly recommend using Peter and the team at Amicus for events like these."

Tom Leader

Head of Caledonia Private Capital, Caledonia Investments plc

"This is a highlight of our academic calendar and a key moment in the lives of our university students and their families. We register 4500 students of all ages, and from diverse backgrounds, every year with outstanding outcomes."

Jo Terry-Marchant

Principal of Highlands College and University College Jersey

"Jennifer and Peter came and delivered a fantastic workshop which the team fully embraced and I have seen a marked improvement in the collective performance of the team."

Christopher Peach

General Manager, Radisson Blu

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